Privacy Policy

Privacy Policy

Introduction

Welcome to https://organic-peppermint.scoopsurge.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, or products. By utilizing our platform, you consent to the policies described herein, in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other relevant jurisdictions.

Scope

This privacy policy applies to all aspects of our digital presence, encompassing:

  1. Our official website at https://organic-peppermint.scoopsurge.com.
  2. Any mobile or desktop applications associated with our brand.
  3. Online services and products offered by Organic Peppermint.
  4. Interactions between users and our platform, including but not limited to authorized user accounts.

However, please be advised that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy guides how we interact with users who:

  1. Utilize our applications and services as authorized users.
  2. Visit or navigate any website linked to this Privacy Policy.
  3. Engage with us through various communication channels, including email, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, categorized as follows:

  1. Account Information: Details associated with your user account, such as username, registration date, and security information.
  2. Payment Information: Transaction details, payment method information, and billing addresses used for purchasing our products or services.
  3. Financial Information: Data related to your financial status, including bank account numbers (if provided) and financial transaction history (when applicable).
  4. Purchase Information: Records of products or services purchased, order history, and associated shipping details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, to enhance user experience and enable personalized advertising.
  6. Location Data: Geographic coordinates and other location-based information provided by your browser or mobile device when you interact with our services.
  7. Feedback: Any comments, suggestions, or reviews you choose to share with us through surveys, forms, or direct communication.
  8. Social Media Information: Data from social media platforms when users connect their accounts to our services, including profile pictures and public posts.
  9. Product Information: Details about products you browse, view, or purchase, such as product preferences, customization options, and usage patterns.

We obtain this data through various methods: user input forms, account creation processes, browsing activities, automated tracking technologies (like cookies), and third-party data providers who share information in compliance with their respective privacy policies.

Cookies

Cookies are small text files stored on your browser or device to enhance user experience and support essential functions. We utilize cookies categorized as:

  1. Strictly Necessary: These ensure basic functionalities, such as allowing you to log in and navigate our site securely.
  2. Preferences: Customizing your settings, such as language selection and display preferences.
  3. Analytics: Tracking website usage statistics to improve our services and understand user behavior.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie preferences.

Retention and Deletion

We retain personal data for periods defined by applicable laws or internal business requirements. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized to prevent direct identification. The specific retention periods vary depending on the type of data and its use:

  • Financial transaction data may be retained for an extended period due to legal obligations.
  • User accounts remain active until deactivating or deleting them, at which point user-related data is removed.
  • Analytics data is typically kept for a limited time, after which it is aggregated with broader trends.

Your Rights

Depending on your location, you have several rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  • Restriction: Limiting the use of your data in specific circumstances.
  • Portability: Obtaining a copy of your data in a structured format for use with another service provider.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence sent to the address provided on our website.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting, and we encourage users to review this policy periodically to stay informed about how we protect their data.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscription, please contact us:

  • Email: [email protected]
  • Address: [Organic Peppermint Privacy Team, [Street Address], [City, State, Zip Code]]